Shipping policy
At KDIMZ, we are committed to delivering your premium silver jewelry safely and efficiently, wherever you are in the world.
PROCESSING TIME All orders are processed within 2–5 business days after payment confirmation. Orders are not processed or shipped on weekends or public holidays.
SHIPPING DESTINATIONS We ship worldwide, covering 200+ countries and territories, including the UAE, GCC region, US, UK, Europe, Australia, Asia, and beyond.
ESTIMATED DELIVERY TIMES
- UAE & GCC: 7–15 business days
- International: 10–20 business days
All orders are fulfilled internationally through our supply partners, so delivery windows apply regardless of destination. Delivery times are estimates and may vary due to customs processing, carrier delays, or peak seasons.
SHIPPING COSTS Shipping rates are calculated at checkout based on your location and order details.
ORDER TRACKING Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this to monitor your shipment's progress.
CUSTOMS & DUTIES International orders may be subject to customs duties, taxes, or import fees imposed by your country. These charges are the responsibility of the customer and are not included in the order total or shipping cost.
LOST OR DELAYED SHIPMENTS If your order has not arrived within the estimated timeframe, please contact us at info@kdimz.com and we will investigate with the carrier on your behalf.
CONTACT US Email: info@kdimz.com Phone: +971-5-4441 6014